30-day money-back guarantee
If you are not satisfied with a paid VYNTORA Finance plan (Pro or Premium, monthly or yearly), you can request a full refund within 30 days of your order date. This applies to your first purchase and to each renewal charge.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net to look up your order and request a refund, or email us at VYNTORAFinance@gmail.com and we will help.
Cancelling a subscription
Subscriptions renew automatically until cancelled. You can cancel any time from Settings → Plan & billing. After cancelling, you keep your paid plan until the end of the current billing period and will not be charged again. Cancelling on its own does not trigger a refund; request one as described above if you are within the 30-day window.
Plan changes
Upgrades and downgrades between Pro and Premium are prorated: you are charged or credited only the difference for the remaining time in your billing period.
See also Paddle's refund policy.